EASTERN & ORIENTAL PENANG

The Eastern & Oriental Hotel – known simply as the ‘E&O’ to generations of travellers – exudes a charm that is inimitably its own. For most of its history, its passageways and halls were the preserve of the rich and privileged from the Western world – intrepid travellers that included acclaimed writers and aspiring literati who arrived in steamships seeking to experience the exotic East. Even with the passage of time, this unique pearl at the heart of George Town continues to shine as a testament to the grand elegance of the British colonial era, the embodiment of both a special time and a special place. Indeed, at the E&O, life’s true pleasures never go out of fashion. For over 138 years, the hotel has welcomed the world in timeless style. This legacy is conserved and further elevated with the re-opening of the Heritage Wing that is now setting the new standard as a leading destination in classic hospitality.

Benefits & Privileges

Room Categories
  • HERITAGE WING
    • Superior Suite
    • Georgetown Suite
    • Deluxe Suite
    • Premier Suite
    • Straits Suite
    • Writers Suite
    • Pinang Suite
  • VICTORY ANNEXE
    • Studio Suite
    • Corner Suite

(For more information on room categories, please visit https://www.eohotels.com/suite...)

 

Benefits & Privileges

1. HERITAGE WING

The Eastern & Oriental Experience All guests staying in the Heritage Wing will receive the following courtesies:

Room Category
Benefits & Privileges

Superior Suite/
Georgetown Suite/
Deluxe Suite/
Premier Suite/

  • Complimentary breakfast for up to 2 persons at Sarkies / Palm Court / Planters Lounge
  • Complimentary use of high-speed internet (Wi-Fi)
  • Complimentary beverages in-suite minibar
  • 1 bottle of house wine and snacks upon arrival
  • Evening canapes and drinks in The Cornwallis (6pm – 7pm)
  • Personal coffee machine in-suite
  • Exclusive use of the Heritage Wing pool

Straits Suite/
Writers Suite/
Pinang Suite

  • Complimentary breakfast for up to 2 persons at Sarkies / Palm Court / Planters Lounge
  • Complimentary use of high-speed internet (Wi-Fi)
  • Complimentary beverages in-suite minibar
  • 1 bottle of house wine and snacks upon arrival
  • Evening canapes and drinks in The Cornwallis (6pm – 7pm)
  • Personal coffee machine in-suite
  • Exclusive use of the Heritage Wing pool
  • Complimentary fruit basket upon arrival
  • Laundry/pressing service (3 pieces per stay)


2. VICTORY ANNEXE

The Victory Annexe Experience All guests staying in the Victory Annexe will receive the following courtesies:

Room Category

Benefits & Privileges

Corner Suites

  • Complimentary breakfast for up to 2 persons at Sarkies / Palm Court / Planters Lounge
  • Complimentary use of high-speed internet (Wi-Fi)
  • Personal coffee machine in-suite
  • Complimentary beverages in-suite minibar
  • 1 bottle of house wine and snacks upon arrival
  • Evening canapes and drinks in The Cornwallis (6pm – 7pm)
  • Exclusive use of the Heritage Wing pool
  • Laundry/pressing service (3 pieces per stay)

Studio Suites

  • Complimentary breakfast for up to 2 persons at Sarkies / Palm Court / Planters Lounge
  • Complimentary use of high-speed internet (Wi-Fi)
  • Personal coffee machine in-suite
  • Complimentary non-alcoholic beverages in-suite minibar

Terms & Conditions

  • Rates are subject to 10% Service Charge and 6% prevailing Service Tax.
  • Rates are subject to Local Government Fee of RM3.00nett per room per night.
  • Rates are subject to Tourism Tax of RM10.00nett per room per night (applicable to all foreign guests excluding Permanent Residents of Malaysia with MyPR card).
  • All rates quoted in Ringgit Malaysia (RM) and are subject to suite availability. Payments are to be in Malaysian Ringgit (RM) only.
  • The hotel reserves the right to adjust contract rates and its terms & conditions without prior notice in the event of unforeseen circumstances or tax alteration by the government and service charge amendments.
  • For the 3rd sharing adult or child of 13 years and above sharing a suite with parents, an additional charge of RM350++ per person per night will be levied. This rate includes one (01) extra bed with one (01) breakfast and access to The Cornwallis. Only one (01) extra bed can be accommodated per suite. This rate is subject to 10% service charge and 6% prevailing service tax.
  • Studio Suites: For the 3rd sharing adult or child of 13 years and above sharing a suite with parents, an additional charge of RM200++ per person per night will be levied. This rate includes one (01) extra bed with one (01) breakfast. Only one (01) extra bed can be accommodated per suite. This rate is subject to 10% service charge and 6% service tax.
  • Corner Suites: For the 3rd sharing adult or child of 13 years and above sharing a suite with parents, an additional charge of RM350++ per person per night will be levied. This rate includes one (01) extra bed with one (01) breakfast and access to The Cornwallis. Only one (01) extra bed can be accommodated per suite. This rate is subject to 10% service charge and 6% service tax.
  • Check-in time is after 15:00 hrs and check-out time is 12:00 hrs. Suites may be extended until 18:00 hrs at a minimal charge of 50% of the Corporate Suite Rate, subject to availability. After 18:00 hrs, rooms will be charged at the full rate.
  • We recommend that all suite reservations be guaranteed (pre-payment by cash or credit card). Please note that reservations without guarantee will only be held until 18:00 hrs on the day of expected arrival.
  • A one-night suite charge will be levied for “No-Show” on the schedule arrival date.
  • A peak season surcharge of RM200.00++ per suite per night will be levied during the following dates:-
    • * January 01 – 04, 2024
    • * February 07 – 17, 2024
    • * December 20 – 31, 2024
  • Members are required to quote the POMACY during reservation and present the POMACY ID (MY Business Profile) for verification upon check-in.
  • The hotel reserves the right to adjust contract rates and its terms & conditions without prior notice in the event of unforeseen circumstances or tax alteration by the Government and service charge amendments.